Shipping policy

Shipping Rates:

Shipping fees are calculated at checkout and may vary depending on your location. Occasionally, we offer free or discounted shipping during special promotions or seasonal offers so keep an eye out! Any applicable shipping fees will be clearly shown before you complete your order.

Processing Time:

All orders are typically processed within 1–3 business days. You’ll receive an email notification with tracking details once your order has been dispatched.

Estimated Delivery Time:

After dispatch, most orders arrive within 10–16 days, depending on your location and carrier performance. Tracking details will be provided so you can follow your delivery every step of the way.

Shipping Locations:

We currently ship to most global destinations. If we’re unable to ship to your specific location, we will contact you directly as soon as possible.

Delays & Exceptions:

We work hard to meet all delivery timelines, but please note that external factors such as customs checks, public holidays, or unexpected courier delays may occasionally impact shipping. Your patience is appreciated.

Damaged or Incorrect Items:

If your order arrives damaged or incorrect, please email made2gohair@gmail.com within 48 hours of delivery, including your order number and a clear photo of the issue. We’ll ensure it’s resolved promptly.

Returns & Refunds:

For returns or refund information, please refer to our Returns & Refund Policy or contact us directly. Returns must be requested within 14 days of receiving your order.

Need Help?

We’re always happy to assist! For questions about your order or shipping, contact us anytime at made2gohair@gmail.com.